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What is the difference between live-in care and 24-hour care?
When a caregiver provides live-in care, he or she lives in your home and generally will need personal time to eat and sleep. 24-hour care is continuous care day and night. If you need a caregiver to be awake at all times, 24-hour care would be a better fit with...
How does Collier Home Care work with insurance policies?
We collaborate with long term care insurance companies to help you complete the necessary documentation to obtain reimbursement. We also are able to directly bill your long term care insurance company and accept an assignment of benefits from it. Direct assignment...
How often do you bill?
We bill weekly, based on the invoices we receive from caregivers, by sending an email invoice from QuickBooks Online to you or the person who is financially responsible for your care, which can be reviewed and paid directly from the invoice statement.
How do I pay for services?
A deposit of one to two weeks of services is required at commencement of a referral, depending on the method of pay selected by the client or his or her designee. Collier Home Care accepts a variety of payment methods, listed below: Private pay Long Term Care...
Do I have to sign a contract?
We have a Client Service Agreement that must be signed but it can be canceled upon 24 hours’ notice if your needs change or for any other reason. A client is not contractually obligated to any fixed amount of services.
Will I get the same caregiver or different ones all the time?
There are a lot of factors involved in maintaining a long-term relationship between a client and a caregiver. Once you commence working with a caregiver we refer to you, you and the caregiver can work together for as long as the two of you wish. We will not interfere...
Can I meet my caregiver before we start services?
We strongly recommend that you meet with a referred caregiver prior to engagement. This person will spend many hours with you, so it is important that you are comfortable with and have confidence in the caregiver.
Can I choose my caregiver?
Yes! We will refer to you a caregiver based on the preferences you and caregivers have communicated to us. It is always up to you to decide whether to hire a caregiver Collier Home Care refers to you. If your caregiver is not a good match for you for any reason, and...
What is a Nurse Registry?
A Nurse Registry is a referral company licensed by the Florida Agency for Health Care Administration (AHCA). It maintains lists of independent-contractor caregivers and refers them to potential clients, upon request. Caregivers are carefully screened prior to referral...
What home care services do you provide?
As a nurse registry, Collier Home Care does not provide any home care service. Instead, it refers independent care providers who can provide the entire spectrum of home care, including companion care, personal care, live-in care services, supervised living, and...
What is home health care?
Home care is assistance provided in the home by a caregiver or nurse that allows a person to live independently and safely. Some examples of care provided by a certified nursing assistant or home health aide are hands on or standby assistance with the activities of...
Dulcie Elwood
Collier Home Care was like an army of angels when I needed help. My brother required extensive in-home care last spring. I was across the country, unable to travel due to Covid. The level of personal attention, care and compassion they provided was extraordinary. They...
What our clients say
Why Choose Us
4.9 stars on Google — rated by families we've served
Serving Southwest Florida families since 2018
No minimum visit hours — no weekly hour requirements
Cancel anytime with just 24 hours notice
On-call support available 24 hours a day, 7 days a week
A personal, local alternative to national home care chains

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